Service construction
Service construction extends the traditional concept of the construction business and allows our customers to better profit and benefit from their construction investments. With service construction it is possible to provide our customers the best solution, the lowest price and an incomparable service experience.
With our processes, customers can focus on creating value for their project, because Fira assumes a share of responsibility in the value chain that is larger than that of the typical contractor.
Service construction changes the construction market. The traditional construction business concentrates on designing and realizing buildings. The typical model for a construction project is based on project management; this means a lot of consultants and a focus on real-estate, not business. There is no one to assume enough responsibility to ensure that the specific business needs of the customer are met. The customer is easily left alone with the risks of construction and doesn't get the optimal return on investment.
Customer-centered development
For Fira, the starting point for every project is the customer's business. This means we get on the right track from the very beginning. In every project, Fira focuses on the following four ideas:
- Profit of the business
- Ownership and finance
- Maintenance and operation
- Lifetime costs and investment
Fira's service construction process advances from the feasibility study and planning to construction, operation and maintenance. In service construction, we combine modern models of business development with a high-level of construction expertise to produce construction solutions which not only serve our customers effectively but also create new business opportunities for them.
As early in the process as possible, Fira identifies the business requirements of the customer and makes the right decisions by observing the effects of the construction project on the customer's business and the lifetime costs.
The heart of service construction is, of course, design and construction. But to develop solutions for a range of business areas, we need the right experts and partners. In service construction, two elements are vital: the interaction between the customer and the project's business network and the allocation of the appropriate know-how for the project during its various phases. Our working method is Fira Verstas™. This unique method of using workshop ensures that development and preparation work advances fast and that the data produced is documented in real time for the use by the whole project.
Being involved from the start improves results
The starting point of service construction is the customer's business. We ask what your goals and requirements are. These then control the preparation and realization of construction. All decisions made during realization are business centered, which guarantees that the customer receives the best end result possible for the construction project. When Fira joins the project at right time – already in the preparation phase – the right construction technology solutions can be prepared ahead of time.
The earlier we apply the tools of service construction, the more the customer benefits. Contact us for more information!
